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Privacy Policy

At Mehwish Adhi (accessible from https://mehwishadhi.com), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Mehwish Adhi and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@mehwishadhi.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

  • Personal Identification Information: When you make a purchase or register for a course, we collect your name, email address, phone number, shipping address, and billing address.

  • Payment Information: Payment processing is handled by third-party secure gateways (e.g., PayPal, Stripe, or local bank transfers). We do not store your full credit card details on our servers.

  • Order History: Records of the products (Qalams, Gold Plates, Books) or services (Commissions, Courses) you have purchased.

  • Technical Data: We automatically collect your IP address, browser type, device information, and “cookies” to analyze how visitors interact with our site.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process and ship your orders for calligraphy supplies and artwork.

  • Provide access to online courses and digital content.

  • Communicate with you regarding your orders or commissions.

  • Send you promotional emails (only if you have opted in) about new products or workshops.

  • Improve, personalize, and expand our website functionality.

  • Prevent fraudulent transactions and ensure the security of our site.

3. Log Files and Analytics

Mehwish Adhi follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. We use Google Analytics to help us understand how our customers use the Site.

4. Cookies and Web Beacons

Like any other website, mehwishadhi.com uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

5. Third-Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party servers for more detailed information. This includes:

  • Payment Processors: To handle transactions securely.

  • Shipping Partners: To deliver your physical products (Qalams, Art).

  • Email Marketing Services: (e.g., Mailchimp) to send newsletters if subscribed.

6. Your Data Protection Rights (GDPR/International)

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data for direct marketing.

7. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

8. Children’s Information

Another part of our priority is adding protection for children while using the internet. We do not knowingly collect any Personal Identifiable Information from children under the age of 13 (or 16 in some jurisdictions). If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted.

10. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

  • Email: info@mehwishadhi.com